Why don’t we use tea bags for any of our products?

We choose not to use teabags for our products because we are committed to the environment; we want to save the consumer expenses on the packaging; and to keep the product itself fresh and withstanding to its flavour. 



How long do we brew tea?

Each variety of tea will have specific steeping instructions, below is a general guideline:

Tea TypeTemp.Amnt. per 6-8 oz. servingSteep Time

White       175-185 F 1 tablespoon          1-3 minutes

China Green         185 F       1 teaspoon               3 minutes

Japanese Green           180 F        1 teaspoon            2-3 minutes

Black     206 F (boiling)      1 teaspoon                     3-5 minutes

Oolong Rolled   185-206 F (boiling)  1 teaspoon             3-5 minutes

Oolong Long Leaf      185-206 F (boiling)1 tablespoon                     3-5 minutes

Botanical Infusions/    206 F (boiling)     1 tablespoon                     5-7 minutes
tisanes

Pu-Erh         200 F      1 tablespoon                  First soak for 30
                                 seconds then flush.
                             3-5 minutes


How many servings do I get out of one package of tea?

Because each belnd or tea weighs differently, each tea’s total weight in the bag will vary from different blends. On average, 2.2g of tea per serving is recommended; however, please follow instructions within the tea tin for specific measurements ~ and of course, allow your palate to be your guide. Most teas can be infused subsequent times.

If I am not 100% satisfied with the product, may I return it for a full refund?

Absolutely! Our policy is that if you are not 100% satisfied, simply return the product (shipping is customers responsibility) within 30 days of purchase for a full refund. Please contact customerservice@westcoastspecialties.com to discuss in further detail.

How does the tea come packaged?

We value the freshness and quality of the tea we provide, and therefore package it in a beautiful sealed foiled bag. Upon request, you can choose to have a black double sealed tin at the cost of $2.00 each. Each tea will have a different weight due to the size of the bag.



If you have any other questions, please contact us.

Organic          Artisan Loose Leaf Tea          Fair Trade
© 2009 West Coast SpecialTeas
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